Non-Conformance Report or NCR
What is it?
A non-conformance report, non-conformity report or NCR, is a design and construction-related document that addresses issues where there has been a deviation from the project specification or where work fails to meet agreed quality standards. The document is used as part of quality control processes by detailing:
The problem including the:
- Severity and impact
- How it occurred
- How to prevent it from happening again
Why would you want it?
The NCR process is used to determine a resolution with the customer and documenting any corrective changes made through to the close out of the NCR, typically with acknowledgments of time and cost impacts.