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Non-Conformance Report or NCR

Learn how to use an NCR as part of your quality control process.

What is it?

A non-conformance report, non-conformity report or NCR, is a design and construction-related document that addresses issues where there has been a deviation from the project specification or where work fails to meet agreed quality standards. The document is used as part of quality control processes by detailing:

  • The problem including the:
    • Discipline
    • Process
    • Severity and impact
  • How it occurred
  • How to prevent it from happening again

Why would you want it?

The NCR process is used to determine a resolution with the customer and documenting any corrective changes made through to the close out of the NCR, typically with acknowledgments of time and cost impacts.

Where can I use this?

Follow these links to see where you can use an NCR:

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