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Aconex for Outlook
Aconex for Outlook
Aconex Mail, fully integrated with Outlook.
Frequently asked questions
You can only access mail for projects on a single instance of Aconex at any time. To access mail for projects on a different instance, click Log out, then click Log in and choose the instance you need from the dropdown list.
Note that Aconex for Outlook will need to be activated for you by the Org Admin before you can access your projects’ mail using Aconex for Outlook.
No. To search Aconex mail, log into the Aconex application.
Aconex for Outlook doesn’t download every mail to your machine: it only downloads the header of each email until you need more information. Then, when you click to read a mail, the software downloads the mail contents.
If you want to access a mail you haven’t read before, you’ll need to be connected to the web so that the mail content can download.
Yes. All of the mail rules you’ve set in the main Aconex application are applied automatically in Aconex for Outlook.
The project directory automatically updates every day. If you want to update it yourself at any time, select Settings > Update Project Directories.
It can take up to a week for project changes, like new mail types, to appear in Aconex for Outlook.
Aconex for Outlook will no longer work for that user. Users need an active Aconex login name and password to access project data.
It depends on how you've set your email notifications. If you have email notifications set to Entire Mail body or Entire Mail body with attachments, your out of office notification will be received as a reply, and registered as email in Aconex. To avoid this, change your email settings to Notification only.
Note that Outlook only sends one reply to each email address it receives. This means that if email@example.com emails you three times while you’re away, this person will only be notified once that you are out of office. On top of this, because all Aconex email notifications come from the same email address, only the first user to mail the out of office user on Aconex will receive an out of office response. If another user mails the out of office user on Aconex, they won't receive an out of office response.
You can. You’ll have access to all the mail that you’ve downloaded into your Outlook account. Any emails you write will save into the Drafts folder. When you next connect to the Internet, your project mail will be sent.