Reset 2-Step Verification (2SV) for a user in your organization
Allow a user in your organization to re-enrol and authenticate 2-Step Verification (2SV) on a new device or computer.
- Log in to Aconex as the Organization Administrator.
- Click Setup in the module menu.
- Under My Organization, select User Accounts List.
- Find the user for which you want to reset 2-Step Verification (2SV) enrolment, and click on his or her name.
- Click on the Administration tab.
- Under 2-step Verification, click the Reset enrolment button.
- A confirmation message will appear. Click OK to proceed.
- A second confirmation message will appear to advise the reset was successful. Click Close.