Making Response Required Mandatory for Mail Types
Making Response required mandatory
- From Setup select Project Settings.
- In the Project Settings window, select Mail Types, then Edit Mail Forms for the appropriate Mail Type. This opens Mail Forms - Action Item.
- Under Mail Fields/Field, select Response Required.
- Select Save to finish the process.
An example of what the user will see
Now when a new mail is created and the relevant Mail Type is selected, the Response required fields are marked with an asterisk to show they are mandatory: the mail cannot be sent without the fields being completed. In this example the Type of mail being sent is Action Item.