If you receive such an email, do not click on the link. When clicked, this link leads to a fake Aconex website asking for credit card and banking credentials.
This practice is known as “phishing”, and most commonly targets customers of financial institutions and delivery services.
Aconex will never prompt you to click on a link or visit any website as part of our billing communications.
Additionally, we will never ask you to disclose your password via email. Please do not respond to any email requesting personal information, even if it appears to have come from us.
If you have received this type of email, please forward it to firstname.lastname@example.org and delete it.
If you’ve received this email and already clicked on the link, please contact Aconex Service Desk to let us know.