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We've changed our IP address - December, 2013

Written for: 
Instance Affected: 
Australia/NZ
Change Scheduled: 
Sunday, 8 December, 2013 - 05:15

We are making some changes to the network that will mean a change to the IP address used by Aconex.

What do you need to do?

If you or your organization use IP address based access to Aconex, or you have firewall rules in place that restrict which sites you can access, you may have to update the Aconex IP addresses in your proxy server, firewall or web browser, etc., to continue access.

You should ensure that the following IP address ranges are accessible from your site:

  • 175.45.108.96/27
  • 175.45.108.128/27
  • 175.45.105.64/26

When is this happening?

The cut-over point is expected to happen on Sunday 8 December 2013, between 21:00 and 23:00 AEDT.

How can you get help?

If you still have questions, or you would like to speak to someone, simply contact your local Service Desk.

Any feedback?

Thanks. A ticket has been opened with the Support Central team.