You are here

Reassign an issue to someone else

If an issue you’re working on needs attention from another organization, here's how you can reassign it to them.

This page contains information on:

As an Inspector and above, if an issue being worked on needs attention from someone else, it can be assigned back to:

  • your organization,
  • a different user in your organization, or:
  • a different organization. 

Reassigning an issue in Field

You can do this in both list view and grid view.

List view

  1. When you select a specific issue in the Issues list, you will see that each issue has an Assigned to section in the details panel on the right-hand side. This shows the organization or individual user the issue is assigned to.
The List view with an Issue selected.
  1. Roll your mouse over the Assigned to value in the details panel and click to open a drop-down list. Select an organization or specific user from the list.
The options available for assigning.
  1. The issue has now been reassigned per your selection.

Grid view

  1. Select the Grid view, then select Edit Mode.
The grid view in Edit mode.
  1. Find the issue you want to reassign and click the name in the Assignee column.
  2. This opens a drop-down list. Select an organization or specific user from the list.
  3. The issue has now been reassigned per your selection.
  4. Click Read-only Mode to exit Edit Mode and return to grid view.
Edit Assignee in Grid view.

Reassigning an issue in Oracle Aconex Mobile

  1. In the Issue list, you can see that an issue has been assigned to an organization or a user from your organization.

The issues list.
  1. Tap the issue you want to edit and tap Assigned to.
assigned to
  1. Select an organization or user in your organization to reassign the issue to.
  2. Tap the tick to save your changes.
save changes

Was this article helpful?

Thanks. A ticket has been opened with the Support Central team.