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Replying and forwarding a Project Mail

See how to respond to project mail, or forward it to someone else.
  1. Choose your project in the Project Selector at the top of the page.
  2. Click the Mail button on the Module Menu, and under Search, click Inbox.
  3. If you have a large number of mails you can filter them using the search fields.
  4. When you’ve added your criteria, click the Search button.
Search Criteria
  1. Click the Subject link of the project mail to open it.
Subject Link
  1. Click the:
    • Reply button – to reply to the sender only, without the original attachments.
    • Forward button – to forward the mail to new recipients, with the original attachments (if required).
  1. Complete all mandatory mail fields, and any other fields as required. See Create a new project mail.
  2. Click the Send button.

The mail will be marked as Responded - as long as you replied to the organization who sent the initial mail. You can reply to any mail in a thread and it will be marked as Responded.

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