Mark mail as unread
Reset mail to unread so that it appears in your Unread mail list on the My Tasks page.
- Select Mail/Inbox.
- Select My mail only.
- If required, filter the results using the Search field.
- Click the Subject link to open the mail.
- Click Actions and select Mark as Unread.
- The Mail will now be displayed as unread in your Tasks page. It will be displayed with bold text in the mail search page, indicating the mail is unread.