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Resolving File Not Loading errors in the Office Online Viewer

Enabling redirects in Chrome to utilise the Office Online Viewer

If your file has a problem loading, it could be that redirects and pop-ups are blocked for this website in your Chrome browser. Look out for this red X icon. 

red box

Please click the ‘blocked pop-ups’ icon in the address bar of your browser and choose “Accept pop-ups and redirects from https://au1......” and then click Done.

allow popup

This should only affect those using Google Chrome browser. Once you’ve accepted the redirects for this webpage, you won’t have to do it again.

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