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Frequently Asked Questions
As a Basic user, there is no cost for subcontractors or suppliers to use their BidContender account for the following functions:
- Receive tender invitations
- Upload and send quotations and RFIs
- Manage the Organization Profile - which includes uploading an organization logo, detailing services supplied as well as service regions
Subcontractor and supplier organizations can also create and manage unlimited user accounts within their organization.
Firstly, have a look at the message on the registration screen just below the ABN number - the text listed in red should tell you the colleague that can create a user account for you, as they have administrative access for your company account. If you can’t locate anyone with this access contact 1300 604 077 or email firstname.lastname@example.org The Service Desk team will be able to assist.
When an organization is already registered, any user with Administration rights within your organization can create a user account. Normally, this is someone within the Estimating or Sales team. If you can’t locate anyone with this access contact 1300 604 077 or email email@example.com The Service Desk team will be able to assist.
To ensure you have a good experience using BidContender, it's always best to upgrade your browser to the latest version of Chrome, Firefox or Internet Explorer. Please note however, that only Internet Explorer 11 (not when in Compatibility mode) and above is supported.
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