You are here

Help for Builders

Help for Builders

Gold and Platinum users: support for you if you are managing and sending tenders.

Account access and setup

Account Access

Log in, change your password or email address.

Set up and manage your account

Adding and managing users and configuring your account.

Managing tenders

Create a tender

Creating and managing tenders, to send invitations to subcontractors.

Trade packages

How to package up your documents for the right trades.

Tender invitations

Set up invitations, manage the tender process and display an open tender.

Print requests

Send invitations with printed drawings to a print shop.


Managing the changes that take place during a tender.

Network labels and directory

Keep your trades organized and send invitations to the right subcontractors.

Quotes and RFIs

Access quotes from subcontractors and respond to requests for info.

Post Tendering

Moving a tender into Pre-construction to conduct another round of pricing..

Export to Aconex

Export documents to Aconex when you start construction.

Online Training for Builders

Learn at your own pace with our video tutorials.

Frequently asked questions

Can I re-invite a contact that has already been invited?
Can I reverse the status of an invitee that has been marked as quoted?
Who pays for the print requests I send and how much do they cost?
How long does a print request take and how are the prints distributed?
Can I send my print request to my local print shop?
Does a declined invitee receive further communication about the tender?
Who receives email notifications when quotes and RFIs are received in response to my organization's tenders?
How does the Auto-Supersede function find document matches?
Can I deactivate the Automatic Revision Detection feature?
How do I know when users in the BidContender network directory aren't receiving email notifications?
What role structure applies to Tender Access Control for Platinum accounts?
Are you experiencing file upload issues?