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Why do I need to provide a security question and answer?

FAQ

If you call the Aconex Service Desk we’ll ask your security question. This is one of the ways we make sure we are talking to the right person.

Can't think of a security question?

A good security question is

  • simple
  • Easy to remember
  • Something only you know.

Most people use a question about something in their past.

Here are some examples:

  1. What was your mother's maiden name?
  2. What is the name of your favorite childhood friend?
  3. What was the make of your first car?

If you're logging in for the first time

You'll need to enter your security question and answer.

Choose from the list of options we've provided. Or choose My custom security question if you'd like to write your own.

Any feedback?

Thanks. A ticket has been opened with the Support Central team.