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Why doesn’t anything appear when I click on a mail in Outlook?

FAQ

Aconex for Outlook doesn’t download every mail to your machine: it only downloads the header of each email until you need more information. Then, when you click to read a mail, the software downloads the mail contents.

If you want to access a mail you haven’t read before, you’ll need to be connected to the web so that the mail content can download.

Any feedback?

Thanks. A ticket has been opened with the Support Central team.