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Getting in touch with the right team

The fastest way to get the answers you need

Asking the right team the right questions makes it much easier for you to get the resolution you need. Check the below table to see what type of help you need, and the best way to get it.

Request TypeContact
Questions regarding use of or access to the Support portalVisit Getting started with the Support Portal.
Technical product Issues, bugs and incidentsVisit the Contact Us page and select the appropriate option from the Service Type drop down menu. Or you can Call Us.
Questions regarding the use of Aconex, Conject & BidContenderVisit the Contact Us page and select the appropriate option from the Service Type drop down menu. Or you can Call Us.
Sales and Commercial EnquiriesYour existing Sales contact or contact Aconex Sales
Professional or implementation servicesYour existing Oracle consulting / implementation partner or contact Oracle Sales if you don't know.
BidContender Sales EnquiriesInside Sales on 1300 246 460 (Australia) or email

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