Add an issue

Add new issues to a project using Aconex.

  1. From the main navigation menu, click Field and select Issues.
  2. Select the location (or area) where you want to create the issue.
  3. Click Add.

Tip!

The Add option only appears in List View.

Enter issue details

  1. Enter the details for the new issue. Fields marked with a red asterisk are mandatory.
  • Select the issue type. 
  • Add a brief but clear description of the issue. You can use up to 255 characters here.
  • Add photos from your computer, so it's clear what the problem is.
    • You can add multiple photos at the same time.
    • After adding a photo, click its thumbnail to preview it in full screen.
    • Photos cannot be deleted after being added to an issue.
    • Attach up to 100MB in size.
  • Enter the issue's location details. This makes the issue easy to find.
  • If project fields are configured, add the required information under the extra detail heading.
  • Select the organization responsible for fixing the issue. If your organization is responsible, you can choose a person.
  • Select a due date using the calendar.
  1. Click Save to save the issue to your issues list.

Tip!

Some projects have suggested descriptions and suggested locations you can pick from to save you time.

  1. The new issue appears at the top of your issues list. By default its status is Open.
  2. The assignee can find this issue in their open issues too, so they can start work right away.
  3. Click the issue to make changes, or add another one.