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High Compliance Environment Help Center

Update a user's account information

As the Org Admin you can update or change your users' email address, phone number, address and job title.

Tip!

You can't change a user's Given name or Family name. To have those changes made, call the Service Desk.

  1. Click the Setup button on the Module Menu, and under My Organization, click User Accounts List.
  1. To search for a user:
    1. Complete one or more search criteria fields.
    2. Click the Search button.
    3. Click the name of the user you want to edit.
  1. Change the user's details as required. You must complete all mandatory fields to be able to save your changes. Mandatory fields are marked with a red asterisk, and have a yellow background highlighted in orange. Remember, you won't be able to change the user's Given or Family name—call the Service Desk to make that change.

  2. Click the Save button.