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What is 2-Step Verification and how does it affect me?

2-Step Verification (2SV) brings extra security to Aconex.

This article covers key information about 2-Step Verification for Aconex users.

What is 2-Step Verification?

2-Step Verification is an extra layer of security within Aconex, and is also known as 2SV.

You already sign in using a login name and password. That’s the first step in 2-Step Verification. The second step links you with a physical device.

With 2-Step Verification, you use an Authenticator app on your mobile device (iPhone, Android, Windows, or Blackberry 7) or Windows computer to generate a unique code that you enter into the Aconex login page. We match that code to give you access.

If you use online banking or other cloud-based services, you may already be familiar with 2-Step Verification.

It helps to prevent the situation in which a malicious party guesses your password and gains unauthorized access to your account. It also helps to avoid insecure practices like password sharing between users.

Who needs it?

Some security-conscious clients use 2-Step Verification. Your organization or project owner might decide to apply this extra security.

Is it tied to a project? Or my whole Aconex account?

2-Step Verification can be configured on a project, or on an organization’s user roles.

A project owner might require all users who are on that project to use 2-Step Verification each time they log in.

An organization may want to secure its projects by having employees with certain user roles sign in with 2-Step Verification.

What that means is that once you’ve joined a project that uses 2-Step Verification, you’ll need to use it to log into your Aconex account each time you access the Aconex instance on which that project sits.

Similarly, if your organization has enabled 2-Step Verification for your user role, you’ll need to use it each time you log into your account.

If you:

  • are removed from the project that requires 2-Step Verification
  • join a project or organization that sits on another Aconex instance, or
  • move to an organization on the same instance that doesn’t use 2-Step Verification

you’ll be able to log into Aconex using only your login name and password.

Do I have to use it every time I log in?

Yes. The purpose of 2-Step Verification is to identify you each time you access your account. So you’ll need to enter both:

  1. your login name-password combination, and
  2. a verification code

each time you log in.

Can I turn 2 Step Verification off?

If your organization requires you to use 2-Step Verification, you can’t turn it off.

If you’re required to use 2-Step Verification by a project you’re working on, you can turn it off, but you will no longer be able to access any projects that use 2-Step Verification.

Contact the Service Desk and ask to be removed from a project or projects that use 2-Step Verification. Once you do this, you’ll regain your access to all Aconex services, including Aconex Field and Field Mobile, Aconex for Mobile and Aconex for Outlook.

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