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Set up an authenticator on Windows desktop

Download the WinAuth authenticator to your Windows computer.
  1. Click here to download WinAuth Version 3.5.

  2. Download the application to your computer.

Can't download WinAuth?

Download the app using the ClickOnce link on the WinAuth download page.

If it still doesn't work, you'll need to contact your organization's IT department for help.

  1. Close this window and return to the Setup Wizard.

The following install instructions are from from the WinAuth site. Two important things to note: 

  • Save, then Run the application. 
  • During the install, a 12-digit authentication “secret key”, or secret code is generated, be sure to save this somewhere, as it may be required at a later stage. 
  1. Download the zip file and extract its contents. There is nothing to install and only one file that you can run immediately.
  2. Double-click the WinAuth.exe file.
  3. If you get an error about missing .NET, please make sure you have installed Microsoft’s .NET Framework file from above.
  4. Click the Add button in the main WinAuth window
  5. Choose the type of Authenticator you need. Just choose “Authenticator” if it is not for one of the games or websites listed.
  6. For Authenticator, Google, Microsoft:
    • Enter a name, for example, the name of service / website / game
    • From their website, type or copy/paste the “secret key” or “secret code” into the next field.
    • It is highly recommended that you keep a copy of this key somewhere safe, in case you lose access to your authenticator. You can use this key to re-create it. Write it down on a piece of paper and put it somewhere safe.
    • Click the Verify Authenticator button to check the key is valid and you will see the first code
    • Your website may request you type the first code into their website
  7. Click the OK button to save the authenticator. DO NOT SKIP THIS STEP.
  8. You will be asked how to protect your WinAuth authenticators. Please enter a password to encrypt and protect them. You can also choose
    to have Windows encrypt the data with your user account. This prevents the file from being opened on any other computer. Click OK when done.
  9. You will now see your authenticator with the current code and a timer showing it counting down. Once the counter has ended the code will disappear.
  10. Click the Refresh icon to show the code again. The code changes every 30 seconds so you might see the same number.
  11. Right-click your authenticator to change its name, view the secret key, or remove it.
  12. Click the cog icon to set any program settings, such as keeping WinAuth on top of other Windows, which is useful when typing in the code to other applications.
Any feedback?

Thanks. A ticket has been opened with the Support Central team.