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Set up an authenticator on Windows Phone

Follow these steps to configure your chosen authenticator

Downloading the Authenticator app to your Windows device.

  1. In your Windows phone or tablet go to the Windows Apps+Games store.
  2. Find for Authenticator.
  3. Download Authenticator to your device.
Windows Authenticator logo

Authenticator uses the time, as well as other factors, to authenticate you. If your device’s time is different from the time on your service provider’s server, authentication won’t work.

  1. Check that your phone’s date and time is set automatically:
    1. Tap Settings.
    2. Find Date & Time.
    3. Check that Set automatically is switched on.
  2. Return to the Setup Wizard.

Related articles

Troubleshoot common issues with 2-Step Verification [1]
Connect to Aconex using an authenticator on Windows Phone [2]
Aconex Support Central content is updated constantly. For this reason, we don't recommend printing articles as content can become quickly out of date. If you're reading this support material on a piece of paper, please keep this in mind!

Source URL (modified on 14/01/2021 - 03:39): https://help.aconex.com/logging-aconex/log-using-project-location/set-authenticator-windows-phone

Links
[1] https://help.aconex.com/logging-aconex/log-using-project-location/troubleshoot-common-issues-2-step-verification
[2] https://help.aconex.com/logging-aconex/log-using-project-location/connect-aconex-using-authenticator-windows-phone