Make sure you have the current version of Aconex for Outlook installed, and if you need to install updates.
In Outlook, click on the Aconex tab.
Click on the Settings tab.
Choose About.
A window displays which includes a range of information about your installation, including the version number.
In Outlook, click on the Aconex tab.
Select Settings.
Select Check for Updates.
A notification windows displays as the checks are made. If updates are available, you’ll be prompted to access them automatically.