Support Central
A list of times when Aconex will be unavailable to clients.
Aconex undergoes scheduled maintenance every week. During this time the application is unavailable to users.
The regular maintenance windows listed below last for two hours. If additional maintenance is required, we'll let you know ahead of time.
Not sure what your "instance" is? Click here for more information.
| Aconex instance | Local day | Local time |
|---|---|---|
| ASIA1 | Thursday | 04:00 Singapore |
| ASIA2 | Wednesday | 05:00 Japan |
| AU1 | Sunday | 21:00 Melbourne |
| AU2 | Wednesday | 20:00 Melbourne |
| CA1 | Sunday | 22:00 Eastern Time |
| EA1 (for external API testing) | Thursday | 09:00 Eastern Time |
| EU1 | Saturday | 01:00 Frankfurt |
| KSA1 | Friday | 05:00 Jeddah |
| MEA | Friday | 04:00 Abu Dhabi |
| UK1 | Monday | 01:30 London |
| US1 | Saturday | 21:00 San Francisco |
| US2 | Wednesday | 20:00 San Francisco |
Note that the times given above reflect local time, whether or not daylight savings time is in effect.
