Support Central
The fastest way to get the answers you need
Asking the right team the right questions makes it much easier for you to get the resolution you need. Check the below table to see what type of help you need, and the best way to get it.
| Request Type | Contact |
|---|---|
| Questions regarding use of or access to the Support portal | Visit Getting started with the Support Portal. |
| Technical product Issues, bugs and incidents | Visit the Contact Us page. |
| Questions regarding the use of Aconex. | Visit the Contact Us page. |
| Sales and Commercial Enquiries | Your existing Sales contact or contact Aconex Sales |
| Professional or implementation services | Your existing Oracle consulting / implementation partner or contact Oracle Sales if you don't know. |
