In-app notifications are set to appear only once per user. If you keep seeing the same popup notification, you may have an ad blocker extension enabled in your web browser. The extension can prevent Aconex from recording that you have seen the notification.

To fix this, open Aconex and select your ad blocker extension. Then either turn off filtering for Aconex or add the Aconex web address to the extension’s allow list or trusted sites. The exact option varies depending on the ad blocker you use.

If your organization manages browser extensions, contact your IT team for help. Once Aconex is allowed, each notification should appear only once.