See who accessed or changed Field issues and inspections in the event log

Use the Event log to create a complete trail of all the work done on an issue or inspection.

If you want to see the details of every change and update made to an issue or an inspection, who they were made by and when, you can do so from the Event log. This provides a complete trail of all the work done, from start to finish. The audit history provided by a log ensures legal compliancy and aids investigation and dispute resolution.

Logs are searchable and contain details of the:

  • event type
  • event details
  • date timestamp
  • user name of the user
  • organization name.

In addition, the issues event log shows who added or updated any field (including project fields) on the issue, plus any added files or photos. These events are only available in the New Issues view. You can switch back to Classic issues at any time, but you will not see these new events until you switch to New Issues.

Track an issue

  1. Select an issue from the list.
  2. Click the three dots menu and select View Event Log.
  1. You'll see the event log. Use the search field to find the information you want to review.

Track an inspection

  1. Select an Inspection from the list.
  2. Click the Actions menu and choose View Event Log.
  1. You'll see the event log. Use the search fields to find the information you want to review.