Support Central
What is a locked document? How do I lock or unlock a document?
Locked documents cannot be modified or updated.
A locked document:
You’ll see a padlock icon in the document row when you search your organization’s Document Register.
Documents are locked when you start a Workflow or Supplier Document process.
They are locked in the Document Register for all organizations participating in the process, including CC participants in any step. The documents are unlocked after the process is completed or terminated.
Find out more about Using Workflows or Using Supplier Documents.
By default, users can lock documents and unlock the documents they've locked. By default, users with the Organization Administrator or Project Administrator user role can lock and unlock documents.
Not sure what a user role is? Find out more.
Speak to your Organization Administrator. They can grant you permissions to unlock documents using our information on allowing a user group permission to lock and unlock documents.
