Change the user linked to your Scheduled Archive

Scheduled Archives are associated with a single user account. Therefore, it may be necessary to change the user account during the course of a project.

  1. Raise a service request with Oracle Support. Specify that you need to change the user account associated with the Scheduled Archive. In your request, include the following details:
  • Project name
  • Project ID
  • Login name of the new user
  • User ID of the new user

Once the Oracle Support team has confirmed that the new user has been enabled to download the Scheduled Archive, you can continue with the steps below:

 

2. Open the Scheduled Archive and click on the menu at the top left.

3. Click on the Settings option.

4. This opens the Archive Settings page where you can click Change User. 

5.  Log in as the new Scheduled Archive user. You will be taken back to the Archive and see that the user has been changed.

Tip!

Note that once the user has been changed, the previous user will no longer be associated with this Scheduled Archive.

How to check if a user has been changed

  1. Open the Scheduled Archive and click on the menu at the top left.
  2. Click on the Settings option.
  3. This opens the Archive Settings page where you can click User History to view the history of user changes.

4. This record will show when the archive user was changed and who it was changed to.

Tip!

A label also displays on all mail showing the login name who downloaded that data.