Support Central
Set and manage organizational preferences in Aconex.
Besides the Aconex defaults, preference settings can be set at three levels:
As the Organization Administrator, you can make changes to the Preferences settings for your organization. These changes will apply to all users in your organization.
To change most preferences, you need to start by unchecking the box in the Use Default Setting column of the Preferences page. Then, you can make changes in the Setting column.
Checking the 'Setting' box means that the setting is enabled. Unchecking it means that the setting is disabled.
To revert a setting back to the system default, check the box under the 'Use Default Setting' column. You'll see the Setting checkbox is greyed out and displays either checked (the setting is enabled) or unchecked (the setting is disabled).
Turn off Akamai web acceleration This feature has been retired.
Enable and specify hostname of Local Cache lets you create a local cache for Aconex at a location of your choice.
Set default password strength for new users lets you choose from a pre-set selection of password strength and length options.
Set default password access rule for new users lets you choose from a pre-set selection of password expiry options.
Note: These settings do not apply to Lobby accounts. Lobby account passwords expire after 45 days. See How often do I need to reset my Lobby account password?
All passwords are allowed five incorrect attempts.
Select print shops lets you choose the print centres that users will be offered in Aconex.
Select default print shops lets you set the print centres that users will be offered by default in Aconex.
Select document types We recommend it is left at the default setting. Document types and statuses should be managed via Mail/Documents Role Settings. Project admins should lock mail and document types across all organizations. We recommend that you do not override this preference.
Select document statuses We recommend it is left at the default setting. Document types and statuses should be managed via Mail/Documents Role Settings. Project admins should lock mail and document types across all organizations. We recommend that you do not override this preference.
Update document register with transmittal attachments automatically (except workflows) ensures that your organization’s document register is automatically updated with documents transmitted outside of workflows. Aconex recommends that automatic registration is always turned on, unless a procedure is put into place for the audit of all incoming documents (except workflows) by a document control team.
Update document register automatically upon receipt of workflow transmittals ensures that your organization’s document register will be automatically updated with workflows sent via transmittals. Aconex recommends that automatic registration only be turned off when a procedure is put into place for audit of all incoming documents by a document control team.
Select default language for zip file encoding lets you determine the language that Aconex will use to create zipped files.
Select language for zip file encoding on each upload lets users determine the language that will be used each time they upload a zipped file to Aconex.
On upload, mark all documents as confidential ensures that all documents users in your organization upload to the register are marked as confidential by default. Use the setting below to set a list of users to have access to those confidential documents by default.
Create a default list of users for new confidential documents lets you create a list of users who will have access to new documents that are marked as confidential. Those users will be automatically populated in the confidentiality list by default, but can be changed by users with permission to edit document confidentiality. You must have the setting On upload, mark all documents as confidential enabled for the default list to take effect.
Load search results on landing (Documents, Drawings, Temporary Files) Automatically search the Document Register when you open it. Changes to this setting take effect when you next log in. This applies to searching Documents, Drawings, and Temporary Files.
Set default time zone lets you set the time zone for your organization’s registered location.
Select mail types You can specify auto text for each mail type from this page. We recommend mail types are left at the default setting. Mail types should be managed by your Project Admin via Mail/Documents Role Settings. Project admins should lock mail and document types across all organizations.
Compose mail using rich text editor (HTML) turns on the rich text editor by default for users writing mail. To set plain text mail as the default, uncheck this setting.
Email address where mail can be sent as a backup lets you specify an email address to which you’ll have all Aconex mail sent as a backup. If you don’t enter an address here, your mail won’t be backed up to an external address.
Include confidential mail in email backup lets you ensure that confidential mail is also sent to the backup address you specified. If you don’t select this setting , confidential mail will not be backed up.
Configure mail signatures lets you create and edit plain text and HTML signatures for your organization’s mail in Aconex. Note that users ultimately choose whether to use your organization’s signature, a project-specific signature, if one is created by the project admin, or a signature they’ve created themselves.
Configure mail auto text lets you create and edit text that users in your organization can select to insert into the mail they compose.
Expand full recipient list in mail by default shows users the full list of recipients in each mail they receive. Leave the box unchecked, and users will see only one name unless they expand the list manually.
Select type of email notifications lets you choose the way users in your organization will receive email notifications about Aconex Mail.
Receive email notifications for overdue workflow steps ensures users receive overdue workflow step notifications via email. Notifications are sent to all workflow participants (in all organizations) – see note below.
Receive email notifications for overdue workflows ensures users receive overdue workflow notifications via email. Notifications are sent to all workflow participants (in all organizations) – see note below.
Note: Overdue workflow notifications are administered by the initiating organization.
Enabling these preferences will send overdue email notifications to all workflow participants (in all organizations) for workflows that your organization has initiated. Notifications are sent regardless of an individual user's notification setting.
If your organization has initiated a large volume of workflows that are now overdue, enabling this may result in sending a large number of email notifications to users within and outside your organization. We recommend warning other organizations before enabling this setting.
Overdue notification delay for workflow steps lets you set the number of days after the due date of a workflow step limit that overdue notifications will be sent.
Overdue notification delay for workflows Select the number of days after the due date of workflow limit that overdue notification should be sent.
Send email notification to new users ensures that new users in your organization receive a welcome email including login details and a link to set their password.
Select default language lets you choose the language in which the Aconex app and all notifications are displayed by default for users in your organization.
Select session time duration lets you choose how long users’ web browsers can be idle before they’re automatically logged out of Aconex. You can set the maximum duration between 30 minutes up to 24 hours.
