Support Central
Access all your Smart Construction Platform projects in one place, no matter what location (instance) or organization.
All Aconex users are required to access Aconex using a Lobby account. A Lobby account gives you quick access to all your licensed applications within Oracle's Smart Construction Platform. With your email address as the only username you need to remember, you can link all your application accounts to your Lobby account, so you no longer have to remember multiple usernames. Plus, Lobby accounts are managed by Oracle Cloud Infrastructure Identity and Access Management (IAM), making your data even more secure. Each person only needs one Lobby account. If you already have an account there's no need to create another - you can simply link an Aconex account to your Lobby account. We don’t support shared accounts, so make sure your account is only accessible to you.
Unsure if you have a Lobby account? Follow these steps to find out.
If you don't see this option you may already have a Lobby account. You can reset your password here.
If the email hasn't arrived make sure to check the junk or spam folder. If it still doesn't arrive, contact your IT administrator. They may need to allow emails from the Lobby following these steps.
If one of your linked Aconex accounts has 2SV enabled, then you'll also need to enable 2SV on your Lobby account to access projects in the linked account.
