Give a group of users permission to unlock documents

If you're an Org Admin you can give your users permission to unlock documents.

Tip!

Need more information about what a locked or unlocked document is? Read through the What is a 'locked' document, and how do I lock a document? article.

  1. Confirm that the correct project is selected.
  2. Click Setup.
  3. Select Configure User Role Settings.
  4. Under Documents, General locate the Unlock any document row.
  5. Select Grant from the dropdown list.