Manage email notifications for test plans and understand when different notifications are sent.
Email notifications help to keep your test plans on track, by ensuring participants know when they need to take action.
Test Plans has two types of email notifications:
Make sure your email notification preference is set correctly. If you turn off email notifications in your user preferences, you will not receive any test plan notifications.
Event | Who performed the action? | Who is notified? |
---|---|---|
Test Plan Activation | Anyone with the required permission | Manager |
Activity Started | Manager or Approver | Assignee |
Activity marked for Review | Anyone with the required permission | Reviewer(s) |
Hold Point Released (and it's the last Hold Point in the Activity) | Hold Point Reviewer | Manager |
Hold Point Not Released | Hold Point Reviewer | Assignee |
Hold Point Overridden | Approver | Manager |
Activity marked In Progress from In Review | Manager or Approver | Assignee |
Activity Reopened (Complete → In Progress) | Manager or Approver | Assignee |
Test Plan is Ready to Submit (When the last Activity is marked complete) | Automatic | Manager |
Test Plan Submitted | Manager | Approver |
Test Plan marked In Progress (Submitted → In Progress) | Approver | Manager |
Test Plan Reopened (Closed → In Progress) | Approver | Manager |
Template Publish Approval Request Sent | Associate (Template Creator Organization) | Administrator (Project Owning Organization) |
Updates Requested in the Template | Administrator (Project Owning Organization) | Associate (Template Creator Organization) |
Template Resubmitted for Publishing | Associate (Template Creator Organization) | Administrator (Project Owning Organization) |
Template Published | Administrator (Project Owning Organization) | Associate (Template Creator Organization) |
Approver Reassignment | Anyone with the required permission | Newly Assigned Approver |
Manager Reassignment | Anyone with the required permission | Newly Assigned Manager |
Assignee Reassignment | Anyone with the required permission | Newly Assigned Assignee |
Reviewer Reassignment | Anyone with the required permission | Newly Assigned Reviewer |
Event | Who performed the action? | Who is notified? |
---|---|---|
Test Plan Activation | Anyone with the required permission | Approver, Assignees, Reviewers |
Activity Started | Manager | Reviewer(s) in the Activity |
Activity Started | Approver or Assignee | Manager, Reviewer(s) in the Activity |
Activity marked for Review | Assignee or Approver | Manager |
Hold Point Released (and it's the last Hold Point in the Activity) | Hold Point Reviewer | Assignee, Other Reviewer(s) in the Activity |
Hold Point Released (and it's not the last Hold Point in the Activity) | Hold Point Reviewer | Manager, Assignee, Other Reviewer(s) in the Activity |
Hold Point Not Released | Hold Point Reviewer | Other Reviewer(s) in the Activity, Manager |
Hold Point Overridden | Approver | Assignee, Reviewer(s) in the Activity |
Hold Point Overridden | Manager | Approver, Assignee, Reviewer(s) in the Activity |
Witness Point Responded | Witness Point Reviewer | Manager, Assignee, Other Reviewer(s) in the Activity |
Other Reviewer Actions Responded | Reviewer | Manager, Assignee, Other Reviewer(s) in the Activity |
Activity marked In Progress from In Review | Manager or Approver | Reviewer(s) in the Activity |
Activity marked Complete | Manager or Approver | Assignee, Reviewer(s) in the Activity |
Activity Reopened (Complete → In Progress) | Manager or Approver | Reviewer(s) in the Activity |
Test Plan marked In Progress (Submitted → In Progress) | Manager | Approver |
Test Plan Closed | Approver | Manager, Assignees, Reviewer(s) |