Support Central
Aconex Document Processes
A more collaborative and efficient review process
Clear comment tracking
Comments are managed in a central register and carried forward through each review, so nothing gets lost.
Reduced errors
Rule-based document routing helps reduce errors. Automatically send documents to the right reviewer based on metadata.
Improved visibility
See the status of document reviews at a glance from a dedicated deliverables register. View outcomes and comments with a click.
One system to manage reviews, comments, and outcomes
Document Processes brings all project documents and review activity together in one connected system. Everything is captured in context and retained as a permanent record, so teams always know where things stand.
Manage reviews with confidence and control
Reduced effort with automatic routing
Document Processes takes the effort out of managing reviews by automatically routing documents to the right reviewers at the right time. Using the Review Matrix, you can set clear rules once and let the system handle distribution based on document metadata.
This means fewer manual steps, less risk of missed reviews, and consistent handling across the project. With all review rules visible in one place and the ability to make bulk updates in just a few clicks, teams can respond quickly to change while keeping reviews organized and moving forward.
Track and manage comments through each review cycle
Reviewers can pin issues directly to drawings and other documents, adding comments and markups exactly where feedback is needed. Comments stay connected to the document and can be discussed across review steps, so nothing is lost or misunderstood as reviews progress.
With all review issues captured in a dedicated register, teams can easily track, manage, and resolve comments in one place. This helps reduce rework, improve clarity between reviewers, and move documents through review with greater confidence and control.
Collaborate in real-time, wherever your team is
During a review, additional reviewers can be brought in instantly to collaborate and raise issues without disrupting the process. Easy-to-follow comment threads keep conversations focused on the issue at hand, allowing teams to work together in real-time, no matter where they’re located.
As reviewers complete their work, the lead reviewer can check their progress, keeping reviews moving forward without unnecessary delays.
Unsure whether to use Document Processes or Workflows?
Set your team up for success
Discover more resources to help you and your team get the most out of Document Processes.
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Explore our structured learning on Document Processes. Ideal for anyone looking to understand how it works and how to use it confidently on projects.
Learning Path -
Follow along as a main contractor creates and manages an electrical documentation review process for a high-rise apartment.
Use Case -
Support Central has everything you need to understand how to setup and use Document Processes, in one place.
User Guide
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