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Reassigning an issue to someone else on Mobile

If an issue you’re working on needs attention from another organization, here's how you can reassign it to them.

If you have an Inspector and above permission role, and an issue being worked on needs attention from someone else, it can be assigned back to:

  • your organization,
  • a different user in your organization, or:
  • a different organization. 

Reassigning an issue

  1. In the Issue list, you can see that an issue has been assigned to an organization or a user from your organization.
  1. Tap the issue you want to edit.
  1. Tap the Assigned To field.
  2. Select an organization or user to save the issue reassignment.

What's next?

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