Update an issue on Mobile

1. Log into Oracle Aconex Mobile, and select the project you’re inspecting.
2. Tap Issues.
3. Tap through the locations to find the one you’re working in, or scan a QR code on the site to select the location. 
4. Search and filter to find the issue you want to update.
5. Tap the issue to view its details.

Update issue details

6. Tap a field to change its details. You can update the following fields:

• Issue type.
• Status.
  • As an assignee, changing the status to 'Work done' will display the issue as 'Ready to inspect' for the organization that created the issue.
  • You must provide a reason for changing the status to 'In Dispute'.
  • You can only close an issue that your organization created.
  • You can optionally add photos as evidence of completed work.
• Description up to 255 characters.
• Assignee.
• Due date.
• Tap Attachments to add photos, documents, or other relevant files from your device, so it's clear what the problem is. 
  • Tap Take Photo to capture a new image using your device’s camera.
  • Tap From Photos to select existing images from your device (up to 15 at a time).
  • Tap From Files to attach other file types.

• Added attachments are displayed on the Attachments screen. 
  • Tap the Edit (pen) icon to update the filename or add an optional description (up to 255 characters).

• Tap the markup icon to annotate images or PDF files.
• Tap the Delete icon to remove an attachment (before saving the issue).

• Attachments are saved when you save the issue. Once saved:
  • Attachments with a description display a Note icon.
  • Tap a thumbnail to preview it in full screen. The filename and description are shown.
    • Status when added is displayed for image attachments only.
  • Tap the Properties icon to view attachment details. For media files, geo-location information is shown, including coordinates and a map view.
  • Tap the Share icon to share attachments using external apps.
• After saving the issue, you can’t delete attachments or edit their descriptions.
• You can attach files up to 100 MB in size.
• For security reasons, .jar and .exe files can’t be attached.
• Enter the issue’s location details to make it easier to find.
• If project fields are configured, complete the required information under Extra details.

7. Tap Save to make the changes. 
8. Tap the back arrow to return to the issues list.