Managing your mail via the Tasks page

The Mail section on your Tasks page provides you with a quick overview of the mail you have recently received, and what action you need to take.

Mail Status - what do the different sections mean?

Your mail will be marked with one or more of the following statuses:

See What is the difference between overdue and outstanding mail for a more detailed explanation of these two mail statuses.

Read and unread mail statuses

Your mail will also automatically be marked as read or unread.

You can choose to override this. For step-by-step instructions read either:

• Mark your mail as unread
• Mark your mail as read.

How the mail section on the Tasks page works

• You’ll see the total number of mail in each section.
• You’ll see a list of the ten most recent mails in each section. To see all your mails in that section click View All.
• Unread project mails are removed from the My Tasks page after 90 days. These mails are still available under the Mail tab, and are still marked as unread.
• Mail is removed from the Unread lists after you have opened it, unless you mark it as unread.
• If another To list recipient from your organization responds to a mail, it is removed from your Outstanding or Overdue list, but will remain on your Unread list.