Add an issue

1. From the main navigation menu, click Field and select Issues.
2. Select the location (or area) where you want to create the issue.
3. Click Add Issue.

Enter issue details

4. Enter the details for the new issue. Fields marked with a red asterisk are mandatory.

• Select the issue type. 
• Add a brief but clear description of the issue. You can use up to 255 characters here.
• Click Attach to add photos, documents, or other relevant files from your computer, so it's clear what the problem is.
  • You can add multiple photos and files at the same time.
  • After adding a photo, click its thumbnail to preview it in full screen.
  • Photos and files cannot be deleted after being added to an issue.
  • Attach files up to 100MB in size.
  • For security, you can't attach .jar and .exe files.
• Enter the issue's location details. This makes the issue easy to find.
• If project fields are configured, add the required information under the extra detail heading.
• Select the organization responsible for fixing the issue. If your organization is responsible, you can choose a person.
• Select a due date using the calendar.

5. Click Save to save the issue to your issues list. The issue is created and assigned a unique issue number.

6. The new issue appears at the top of your issues list. By default its status is Open.
7. The assignee can find this issue in their open issues too, so they can start work right away.
8. Click the issue to make changes, or add another one.